Shipping policy
BarbieGlow Shipping Policy
Pre-order: BarbieGlow is currently sold as a pre-order. Pre-orders ship within 2-3 weeks of the order date, in the order they were placed.
Free standard shipping: Standard shipping is free on every order to addresses in the United States.
Tracking: As soon as your order ships, we'll email you a tracking number so you can follow your package.
Delays: If your order can't ship within the estimated time, we'll email you with an updated ship date. You can then choose to wait or cancel for a full refund.
Wrong address: Please double-check your shipping address at checkout. If you spot a mistake, email us right away at summitraco@yahoo.com, before your order ships, and we'll update it.
Lost or stolen packages: If you added Shipping Protection and your package is lost or stolen in transit, email us and we'll send a replacement.
Questions? Email summitraco@yahoo.com.